OK, it involves practice, like practising scales on the piano. So at first we are not practising music or empathy, rather are making something second nature, so we can do it without thinking. And so then we can make music or empathise. So we keep practising at first it seems without any result, but as we slip into it, suddenly we get it, we understand it. Then we can take it forward under our own steam. So perhaps the first step is to know the reason we want to empathise. If we have a good reason, we are likely to continue the practice, and go on to use empathy in our daily lives. And although it is very important and very helpful, we are not interested in therapeutic empathy, rather we are interested in reciprocal empathy. Reciprocal empathy is self sustaining.