The firing of Andrew Saul marks a new day for Social Security - Los Angeles Times
While the writer has an obvious opinion here, from my vantage point of more than a decade inside, it seems to be a pretty fair description of the issues. And we had been joking over the weekend about the ex-commish trying to continue working as an act of defiance Monday morning -- like, if your credentials are revoked, you can't even get online. I had mentioned he seemed to not know much about tech, and this is just playing into that, all indications say he did try to keep working but obviously had lost all system access and had an invalid PIV card by that point.
I've worked on some of these projects. (For example, last year we were trying to validate what happened if we ran a new flag through the back-end regarding the new intermediate diary change mentioned in the article... we spent some months on it, due to having to decipher the process in that software environment and whether it included all the standard production back-end jobs that would process the flag, since it wasn't working as expected. This was then suddenly dropped when Biden was inaugurated.) There are other "commissioner" priority projects that I am now wondering the status of.
THe article mentions Colvin, who basically was commissioner in the mid 2010's but could only officially be "acting commissioner" when the prior commissioner left, yet Congress refused to approve her. This was a damn shame. I am pretty jaded over execs and often find myself indifferent to leadership, but I spent a few hours around Colvin one afternoon late in her term and I was just blown away. She was warm, engaging, people-smart, inspirational. I couldn't maintain my indifference in the face of that and her passion for the agency mission. We had another acting comm after that, who was bumped for Saul, and she knew the business as well.
Saul really scanned as not knowing anything about SS and was just another typical exec, detached from the work, detached from the employee base, and indifferent to employee concerns. The article mentions telework -- yes, that's what happened. While telework was normally set at the division level in terms of how many days per week and specific policies, his push to eradicate it despite countless meetings and discussions about the benefits of even limited telework (note that at best I think overall the agency just had two days a week) was inflexible. Our area saved ours by compromising down to one day but it wasn't even sure how long that would last. Everyone had two weeks' notice when the announcement came out. Just two weeks. That means parents had to suddenly figure out new child care plans. Also, people had recently bought houses outside of the metro area (one horror story involved someone who bought a house an hour away), only to now be forced to drive to work 5 days a week. Union power in recent years has been pretty low-ebb at best and they didn't have much of a presence left -- they couldn't do anything about the contract, and it was just a "take it or leave it" scenario. There was no leverage to change anything.
Same thing about fraud. Certain types of fraud are more likely to occur than others. Disability is also pretty stringent, even my experience with my kid and my friends trying to get on is that it's difficult to be approved. I remember the hubbub too when he shifted disability appeal oversight.
It really seemed to be the hallmark of the last administration that 45 would bring in leaders either directly opposed to the business functioning of a particular agency and/or who held no knowledge of the business functioning, seemingly for the purpose of radically changing what it did or destroying it. It was a real burden on any knowledgeable employee base, stuck with trying to maintain professionalism and competence while being undermined. I would love to see the retirement numbers over those four years in government agencies. I know it seemed like a lot of people just left, but I'm wondering what the numbers would show.
Policies aside, it feels more stable under 46.