Kay so I ended up going on the exit interview...here are some suggestions I gave
-New supervisors could be on a probationary period, with another experienced supervisor or director – like a buddy system. The buddy will be cc’ed in all emails, providing coaching, training, and advice on how to handle situations, and to make sure everything is being handled correctly and efficiently.
-Interpersonal communications training would benefit leaders (and even employees). Understanding that there are many different personality types in a team, and sometimes need compromise your normal way of communication to get through to certain people. For positive results it is essential.
-Build a training department with one or two people holding the title as “Trainer†for the whole company. Could also take on procedure writing and special projects. There are many knowledgeable people here who train but don’t necessarily have great speaking & teaching skills.
Not bad right!