- Always honest/telling it like it is (a big plus with ESTJs)
And even if you are flaky (in terms of not always meeting deadlines or being on time), you're still reliable in the most important way - i.e. you'll be there if your loved ones need you. That's why I love my ENTP friend, and presumably those are some of the reasons why he loves you.
Even if he's "the reliable one", you're still five times more creative than him (yes, I can admit it), and you're still (again, if you're like my ENTP friend) an excellent confidante - especially when a poor ESTJ is feeling irrational, KNOWS that (s)he is being irrational, and needs someone to talk some sense into him/her. (I do this all the time, especially with Thinker friends. "I'm worrying about this, and it's stupid to be worrying about it. Tell me why I shouldn't worry.")
In short... you're great for him
(Hopefully that pep talk helped a little bit. )
You: "Hey ESTJ - I was having a problem with W. It's just not doing what it should. I tried doing X, and my friends suggested doing Y, but neither one worked."
ESTJ: "Are you SURE that X didn't work? I would have suggested that first..."
You: "Yes, I'm positive. I've read the manual, so I know what it should be doing, and it didn't do that."
ESTJ: "Did you try Z?"
And I consider that to be the optimum interaction. ESTJs will go into suggestion mode when they presume that they have all the information they need to fix the problem (as opposed to others, like INTPs, who feel like they need every piece of information there is, not just what they presume to be relevant). In other words, to answer your initial question, the ESTJ would definitely read the log first. That way, they wouldn't suggest something that was tried earlier and failed. So, I highly recommend that you do that next time - i.e. give the ESTJ all the information you can right up front. That's how ESTJs ask for help, anyways.
And yes, I should be paid... Open your hearts - and your pocketbooks (as they say in the Televangelist community)!