The best of both worlds- less time in the store, but no wait to get what you bought!
Considering I manage a retail store for a living 'shop-a-holic' fits me. I am a certified bargain hunter! I have to go off the beaten path to find these deals and have the patience to wait. I know the 'retail game' inside and out so really I don't have to look far. This thread is very interesting to me so I hope it continues. I swear (no joke at all) that I've been successful in part due to MBTI. I noticed before MBTI the different kinds of shoppers and did my best to learn the psychological aspects of getting people to part with their money. In my last job I had to be personalized and persuasive to make my sales. I listened for 'key words' of types so I knew exactly what to say. In this job my influence is much less direct. I don't have too much direct customer contact. I do however try to cater to every type there is in my store overall. I make it easy for everyone to buy stuff and feel good about it.
Really this is a great way to be for everyone involved it saves both time. Rude people really aren't that unique. You only have to be in retail for a day or two to come across this kind of behavior.Maverick said:
Gee, that's sooo manipulative
. Sorry, you're not all the goody-goody people you like to seem like 
Exactly! Rude people are really not a waste of time....it's why they do not phase me. They are great tools for teaching associates how to deal with a job working with the general public. I've had to comfort many young associates who were treated like this. It enables me to give the same speech and they seem to do OK after that. Especially if it's the first few time it really happens....it's better to get it over with early in the job. I know how long they will last after we talk and even if I have them assigned to the proper position in the store. I don't know how other managers deal with it or even if they are able to turn it into something good.Maverick said:
***
Ah, I hit a soft spot there
I don't pretend to be anything other than what I am. Do you worry about being manipulated? It seems to be a theme in your posts. Like Lookin4 said, it's part of the job. The objective is to sell and while that doesn't mean check your ethics at the door and lie to people you still have the bottom line that needs to be met.
Gee, that's sooo manipulative
I think it was your tender underbelly that was poked.
Don't you think you can fool you ole' dad with those tricks I taught you, heh? Do you think I'm a novice when it comes to evil? I've seen them all. I've chewed and had to spit them out like the lime they are. Why don't you just spare me your diplomacy and let us get down to business? Time is precious, you know.
Lucifer, I'm your father
.