Career Help - ISTJ

[w0mpa]

Hi peeps,

I've been lurking for a while and finally signed up as I am after some advice regarding my career. I have worked in IT support for the last 10 years, but I am not sure if it is for me anymore. I recently moved jobs to a more technical desk and am finding it very difficult. There is so much I don't know meaning I have to ask questions a lot. Also, there are small amounts of calls, and I find myself anxiously waiting for work when I just want to be given work to do, told how to do it and left to carry on. I don't mind fixing simple problems, but the more complex ones stress me out. I just want to know the answer and fix it.

Anyway, here a are a few of my work likes/dislikes:

Having instructions
Structure
Repetition
Like helping people (but dealing with customers constantly, drains me)
Prefer working alone
Enjoy being busy, very hard working when I know what I am doing
Very black/white, no complex theories


Jobs I have enjoyed:
Computer repair shop - No complex issues, only building new machines or replacing components. Any software problems we couldn't fix, just reinstall Windows. Great colleagues who were close friends. Not much pay was the only downside, otherwise I would of stayed here for life.

My previous 1st line support role for a multi national organisation - 100s of calls a day, no problem solving, fixes were simple and had instructions for, anything complex sent to specialist teams

3rd line support - got promoted from 1st line straight to 3rd, nothing to do with my technical skills though, more down to my hard working nature and working any hours asked for. didn't enjoy this, little structure, difficult calls

Most careers/personality tests recommended accounting but I have never really thought about it. I have just downloaded some accounting courses to test the waters. Can anyone recommend me a career that sounds suitable? I don't mind having to study, I just want to be happy.

Any help would be greatly appreciated.

 

[w0mpa]

bump

 

[Siddak90]

Wow, I am ISTJ and have also run into the same suggestion of accounting through many career tests I have taken online as well as other assessments with actual career counselors. I am actually going to be taking intro courses to Accounting for two semesters to see how it is. Have you researched more and found an answer yet to your career decision? I read somewhere in this forum that the best way to beat indecision is to just find an entry level job or class and just go through it, then you will be able to see whether you truly like it or not. That is what I'm doing in my life (less thinking and more doing). So that might be a good option if you're still stuck.

 

[Ma_Xie_Er]

How much of your IT skills are transferable? Do you have skills that are in use at this particular company? Or skills that are used industry-wide? If you're skills are used industry-wide, then, if I were you, I'd look for an IT job elsewhere, preferably with higher pay.

 

[Habba]

What about programming? It's not that difficult and you seem to have the right kind of character for it. Or how about being someone who works with servers?
These jobs may sound complex, but there are actually a lot of entry-level jobs avalable that can help you build-up your skill set for a good carreer.