Customer Servicer
Easi-Care Services are looking to recruit new Customer Servicers to take up various positions at our busy Service Centre in a discreet out of town location near Rutland.
This expansive and stimulating opportunity involves liaising extremely closely with our clients on a 1-1 basis, and using your own very personal set of Service skills to fully satisfy their individual requirements. You are also expected to be able to provide a confidential “in house” listening service for our clients in accordance with our continuous customer satisfaction and aftercare policy.
Hours of work are temporary/ongoing, with many nightshifts and other apparel available. Your work can be comfortably slotted in between other pressing commitments, providing you can be sufficiently flexible and accommodating.
No specific skills/experience are required, other than a resolute and unflinching commitment to the fluid dynamics of our Service process, and the ability to deal with all the ups and downs this entails. However, the role carries weighty responsibilities in addition to rewards, and to help you bear up under the strain, it would be to your advantage if you have an uninhibited and relaxed personality, with a laid back outlook and a firm grasp on the situation. You also need to have a very open style of personal presentation, and a natural flair for non-verbal communication.
Easi-Care is committed to developing diversity, and particularly welcomes applications from those with a chequered employment history, and who have few or no formal qualifications. We are also more than happy to consider employing immigrants, particularly those who have had difficulty finding work elsewhere because of passport and visa issues. We supply “protected” accommodation for all foreign national employees, and can assure them that they can begin work for us immediately while we take all passport, documentation, and visa issues completely out of their hands.
Please note that this post as advertised for a Female Service Provider is exempt from current Seual Discrimination legislation due to the personal requirements of the role. However, we are willing to consider male applicants who have undergone gender reassignment if they are flexible enough to accommodate our requirements. In addition, certain male positions will open up in 6-9 months as part of our planned “back door” recruitment policy aimed at developing greater Choice, and entrance opportunities for all.
Easi-Care -“Giving the Customer more than Lip Service”