Me: Hey, Doug.
Him: Hey. Why is the kiosk password-protected?
Me: Uh... it shouldn't be...
Him: Well it is. What's the password?
Me: I don't remember there being a password on it.
(from here on he maintains a loud, upset voice)
Him: You need to remember these things! How did you
get into it?
Me: I just pressed Enter with no password.
Him: I tried that and it won't work. Just tell me what password I need to get into it.
Me: Well, try "password1". That's what they are usually set to.
Him: What did you
use to get into it?
Me: I told you, I didn't put one in.
Him: Then how did you get in?
Me: I just pressed Enter without a password.
Him: But that's impossible. It wouldn't have changed between then and now.
Me: I'm not sure, but try "password1".
Him: I'm not going to play your game of "try this, try that". I'm not going to play that game. Just tell me what password I need to get into it.
Me: I don't know what the password is for it.
Him: Weren't you the one who set it up?
Him: Then you should know. What did you use to get into it?
Me: I didn't need a password to get into it, but "password1" is the one we usually use.
Him: Do I need to call someone else? Would calling someone else get me what I need?
Me: Uh... I don't--
Him: Do I need to call Ed? (our boss) Do I need to call Ed and tell him you are unwilling to help me?
Me: No, Ed wouldn't know the password. And I'm trying to help you. Try "password1". That's most likely what it is.
Him: ............it didn't work.
Me: Is the domain set to (our domain name)?
Me: Set it to that and try "password1".
(his voice finally became calm)
Him: Okay, so how do we get rid of the password so the people here don't have to sign into it? Otherwise we'll be getting called every 10 minutes.
Me: So the password worked?
Him: Yes. How do I tell if there's an internet connection without going to the internet?
Me: Well, it should be plugged into the Ethernet cable coming out of the wall, so it should be connected.
Him: I'm in the middle of a grass field!
Me: You are? You're not at Redmond?
Him: No, I'm at the Bend location.
Me: Oh, I thought you were at Redmond. The one in Redmond doesn't have a password. No wonder I didn't know what password you were talking about.