This crossed my mind today when I was at work. I was helping a coworker with a problem with a customer. I had a clear solution in my head and was instructing her on what to do. At one point, it got too confusing for her that she called a manager. I just walked away, but it reminded me of how much I hate having to call a manager to do things for me.
In both jobs I've had, I've gotten in trouble for trying to take matters into my own hands when I had an escalated problem with a customer. It's just, a lot of problems, I can solve on my own if I just had the same accessibility and options that the managers do. Frequently I run into issues that it just feels like the manager actually over-complicates a simple solution.
I just really think to myself, "If I had the same knowledge and tools that the manager had, I could do a good portion of their job better than them." Do others think like that at times? I'm not trying to put them down. It's mostly when it deals with a technical matter, which is where I excel.