A huge potion of this is extremely patronizing, and quite frankly completely uncalled for. Even worse it's not even accurate. You do this to pretty much everyone you encounter that doesn't agree with you or challenges you; analyze them (very poorly) and tell them they're broken, hurt, burying things, lacking self-insight, etc. really just short of saying they're dumb. It's an almost guaranteed way to piss someone off. It's also super passive aggressive (which very few respond well to). Put more simply: it's mean and nasty. To be perfectly honest, if I were OA, I'd be fuming, and if she is, she has every single right to be.