Haha, this company that never got back to me on my first email to them sent an automated survey to "evaluate [our] recent email exchange." And then
"We [...] know that you have choices and that your choice of a partner is a significant one. We truly appreciate our relationship with you and we want to ensure that your needs and expectations for this relationship are met."
What the hell? No, no my needs and expectations for our relationship are definitely not met.