it's over, but it still goes on, i think it's better to just end things.
"My comrades and my beloved, upon your way you shall meet men with hoofs; give them your wings. And men with horns; give them wreaths of laurel. And men with claws; give them petals for fingers. And men with forked tongues; give them honey words." --Kahlil Gibran, The Garden of The Prophet
Huh. I had a "race" to see who could get our cable service installed first at the same household. As usual, my tactic was to play nice with the customer service reps.
It turns out that if you don't get all upset and if you act directly and a bit assertively, make just a little bit of a pest of yourself, and actually be a pleasant person who gives a shit about the rep that you're talking to, you actually get service.