issues with video playback

[prplchknz]

so occasionally when I try to watch a video online all i see is nothing but green just a block of green for the picture. the sound is fine, just can't watch the picture i'm using the latest version of fire fox and flash is up to date. I'm on windows 7

 

[Patches]

Sounds like a video card problem for sure.

Do you know how to update your video card drivers?

If not, do you know how to get the make/model of your video card so I can get the drivers for you?


Edit: Also, if you right click on the green video, and go to "Settings"... Is there something called "Enable Hardware Acceleration"? Is that checked or unchecked?

 

[prplchknz]

Sounds like a video card problem for sure.

Do you know how to update your video card drivers?

If not, do you know how to get the make/model of your video card so I can get the drivers for you?

I think I know how to look it up. but it will take me a minute to remember

 

[Patches]

I think I know how to look it up. but it will take me a minute to remember

This part may be easier, so do this first:

If you right click on the green video, and go to "Settings"... Is there something called "Enable Hardware Acceleration"? Is that checked or unchecked?

If it is checked.... Uncheck it, Close, Refresh the page.

If that doesn't work, we'll move on to your video drivers.

 

[prplchknz]

This part may be easier, so do this first:

If you right click on the green video, and go to "Settings"... Is there something called "Enable Hardware Acceleration"? Is that checked or unchecked?

If it is checked.... Uncheck it, Close, Refresh the page.

If that doesn't work, we'll move on to your video drivers.

that was the problem, thank you. have no clue how it got checked i never change the settings

 

[Patches]

Yay! The easy way worked!


That never happens

 

[prplchknz]

Yay! The easy way worked!


That never happens

except when it does.