Candy: My name is Candy. How may I assist you?
you: hi, i'm non-technical and trying to set up an RSS feed. how do i access my cgi-bin?
Candy: Hello there.
Candy: cgi-bin is not really supported
Candy: So you cannot make use of it.
you: ok? how do i go about setting up an RSS feed then, do you know?
Candy: Are you setting it up in [our tool for making webpages]?
you: i am following instructions from a script i downloaded the readme file for which a technical friend is helping me follow
you: the instructions amount to:
you: - Create a folder in your cgi-bin named "feeds" or whatever, and upload all the files from the zip to it. - Create a folder in your main directory named "feeds" or whatever, and put index.html, oldarticles.html, rss1.xml, and rss2.xml in it. - The next part wants you to change the permissions for various files. If your server is Unix, open up a command line utility (I recommend WinSCP), navigate to your cgi-bin/feeds directory, and type the following (not tested, you may need to fiddle with the syntax): chmod 755 bbs.cgi admingen.cgi chmod 777 messages.txt messagesold.txt sessions approve.txt adminpass.txt rss1.xml rss2.xml Then navigate to your main directory and type: chmod 777 feeds
Candy: You are welcome!
Candy: I'll be with you in just a moment. Thanks for waiting.
you: no problem
you: how long will that moment be?
you: good to know, thanks
Candy: Okay, that one is not possible as it requires you to place them under cgi-folder
you: ok. how might i go about setting up an RSS feed then?
Candy: There are other RSS feeds that do not require you to create cgi-bin
you: can you direct me to one (that is free)?
you: (and which results in a URL such as mydomain.com/feed and not some obscure URL)
Candy: Let me check online.
you: thank you! i have googled, but as a non-technical person i feel a bit lost.
you: i figure you might know which RSS feeds other customers are using
Candy: The second one, that I am not sure how that's done
you: don't you have other customers who have RSS feeds set up like that on their own domain?
Candy: They might do but haven't encountered one yet like this.
Candy: And I do not have sample for you for an existing customer too
you: sorry, that last part i do not understand?
Candy: I do not have sample rss feeds from our existing customers.
you: ok. does this mean the support cannot help me?
or can you ask someone else who might be able to help?
Candy: This is not really our support now, you should search for one. But let me check Google for you
Candy: Please hold on while I check
you: thank you, i will hold on
Candy: I will give you links and you can review them.
Candy: I am not sure if they require cgi
Candy: Check them please.
you: thank you!
Candy: You are welcome!
Candy: Is there anything else I could assist you with?
you: sorry, i got distracted
you: no, at least not now. thank you, i'll check out the links.