You're Canadian? Our friends to the north who keep getting dragged into our messes? Sigh.
Yes. The service. As i mentioned, I am accustomed to accountability and I certainly didn't get that.
I'd belonged to Norwest Bank before it even became Norwest - twenty-some years so when they sold out to Wells Fargo I just went along for the ride. But suddenly I was a stranger in my old bank. Very frustrating.
My husband walked out the day he went in for a loan and they handed him a mass of forms. Our financial reputation was stellar and it had taken years to develop. Overnight we lost it.
My credit rating took a dive thanks to the bank's error and I don't know how long it will take to renew it. I've had no cooperation from these fine corporate folks in helping me with this. Just form letters.