Up until that you might have had a point, I dont like what you've described previously as the grievance industry and this post made a number of good points but equally I wouldnt want to lose sight of that the fact that these are real issues, some of them really serious, over stating them is a problem, understating them is too and mistating them is something else altogether than no has even begun to try and address.
I'd also seriously question why, if it is "done", anyone would want to carry on at those particular grindstones, as opposed to doing anything else. That in itself is a question too. Maybe there's nothing else meaningful available for them to do? I've seen that in social and voluntary services too, its probably mirrored in other sorts of work too, people take up a bunch of different posts in a particular field because they are on a serious dodge, avoiding alternatives rather than being any good at, suited for their line of work.