ygolo, I just want to clarify that my last several posts have not been in response to the OP but to this:
My reasoning is simple. When one thing goes wrong then the person who committed the mistake is responsible. When the whole group commits a mistake collectively then the leader is responsible. The leader by definition is responsible for the group he leads.Originally Posted by ygolo
This doesn't sound like the whole group making a mistake collectively. The "seams" is basically a breakdown in communication between two parties. There should be some type of communication between the two groups to smooth over the "seams" though.Most of the bugs we uncover are very subtle, and intricate. To say that some "big-picture" person should take care of such things is preposterous in my mind. The bugs however, show-up heavily in the "seams" (and there are always seems no matter how many "liasons" you add). Certainly shifting resources to reduce where bugs come from is within the scope of a manager or "leader," but closing the "seams" between the part I own and the parts that other people own is my responsibility.