Short version: Why do you tell people you will do something and then never do it?
To my P brethren,
I have a major gripe with you (errr, with us, that is). I have been a staunch defender of Pness :steam: on this site - I definitely see the benefits of it and no J is going to tell me that it has no value. A common conception is that P is "worthless", but it has it's benefits for sure - namely, creativity, the ability to improvise on the spot, good problem solving, thinking outside the proverbial box, etc. On the other hand, we deal with things like procrastination, not wanting to make "final decisions" (committing to one thing), and sometimes being downright flaky and unreliable. It's been my experience that with age and experience, we get much, much better in these areas if we choose to.
But, on to the gripe. Let's say you have a "P" co-worker (like an "IT" guy or something similar to that) who is constantly saying stuff like, "OK, yeah, I'll be there in 10 minutes to help you out." And then 2 days goes by and you've heard nothing from them again. Or, "I'll bring the piece of equipment to your office in about an hour." And then the whole week goes by and you never heard from them.
So, the next week rolls around and you still need their help. So, you put on your "nice face" and you go to their office and they go, "Oh hey, what's up?!" And you say something butt-kissy ridiculous like, "Oh yeah, everything's groovy. Just lovin' life. How about you? How you feelin'? You need help moving this weekend or need your lawn mowed, just let me know. I love working on Sundays." And then they're like, "Yeah, so what can I do for you?" And you're like, "Remember about 6 days ago when you said you'd come by and fix X?" And then the P co-worker says, "Oh yeah, yeah, sorry about that. Let me finish up what I'm doing here and grab a cup of coffee - you know, Monday morning and all hahahaha - and I'll be there in about 30 minutes.
So, you're thinking "OK, cool. Finally got this squared away. Don't have to think about it anymore." And then another day comes and goes and you realize that knucklehead never followed through. And this literally continues and continues and continues with various items.
What is the best way to deal with this person? I could tell the boss and the stuff would get done in short order, but (a) I'm not a rat, (b) the boss is too busy to deal with that stuff, and (c) I don't want to burn bridges with "P" guy.
How in the WORLD do you deal with a person like this? And why do they do it? Is it complete and total laziness? Complete lack of organization/planning? I mean, there are some people that the P is just WAY out of control. What to do?