Real life Ti = Me.
I had a very hard time adjusting to this job which started in Dec 2012. I dislike taking phone calls, I dislike the call machines. They're really good call machines, probably the best ever made; I just dislike them because they are call machines. I dislike the zillions of rules that I have to follow on the job.
I do like helping people by solving computer problems, and I have always liked helping people anyway. One of the best jobs I had when I was in my 20s was helping the elderly with chores through the local senior center. It was a low-paying job that I would have done for free if I was rich.