Only thing I noticed was that the call had the urgency equaling that of a job interview. It did seem like he was trying to track her down, but the whole "This better be real because this costs lots of money" scolding I don't think was entirely warranted.
I'd be a terrible 911 operator. It would take me a month before my first thought after hearing a distressing call wouldn't be "Oh damn you should call the police."
I once thought about being a 911 operator. One of the most important parts of the job is the ability to stay calm and rational in stressful situations, and I think I do that well. And it's not like other jobs where you have to socialize the whole time, you're still alone, and you have a clear social role to play when answering distress calls. I think it would be interesting.