I work at the local WalMart as a cashier. A couple of weeks ago I heard tell that corporate wants to replace what cashiers (mostly female from my own experience) say now to something along the lines of "How may I be of service to you?" Now tell me that's not going to be taken the wrong way, especially by creeps that have nothing else on their mind except perhaps brutalizing a young woman after she gets off of work.
Honestly, I know that it's not appropriate, what they want us to say. The CSMs (customer service managers) at the store that I work at are smart and say they refuse to push this on us. And I- as well as several of my co-workers- absolutely refuse to say anything like that. So, what gives? When is it too much and going too far? What's up with corporate?